We provide a range of IT Consulting and Support Services; as well as Business Consulting Services to meet the needs of the SMME, Non Profit and Trade Union sector.
Our IT SLA’s includes out-sourcing and on-site support.
- Support Services
- Adhoc Service
- Data Recovery
expert it solutions
IT Consultancy services from Intouch IT Solutions will help you develop your IT strategy to meet your business needs.
Modern fast-growing businesses use IT as a key enabler to effective business performance. That’s where Intouch IT Solutions step in – with advice, guidance and recommendations to help you understand how can technology help you achieve what you want for your business.
Our IT Consulting Services take you through the usual reviews, growth and expansion plans, assessing considerations for change and upgrade of your IT projects, resource planning, skills enhancements and all types of ad-hoc business concerns.
As part of this process or as a stand alone service we can do an Audit on your IT Environment. Yes, we audit your IT Staff or Out-sourced Service Providers to ensure you truly getting what you deserve and paying for.
Intouch offers on-site support on workstations, servers and general computer problems. We offer hardware, operating system & cloud services Service Level Support with agreements that enables clients to focus on their business. This includes operating system & office suite support, from server support, spreadsheet customisation, presentation & database design.
Monthly Maintenance Contracts is offered on Operating System Support & Cloud Services with on-site & remote monitoring & management of network environments. We offer comprehensive consultation on all aspects regarding IT Infrastructure and Project Management and provide detailed reports on implementation procedures. Our understanding of technology and focus on customer service make us the ideal choice of IT supplier to organisations of any size.
- Desktop Support and Troubleshooting errors
- Microsoft Windows Server
- Microsoft Windows Operating System
- Microsoft Office Suites
- Linux Servers (Check out Distro Watch for a full listing of Linux distros)
- Linux Desktops – Ubuntu, Linux Mint, etc. Kubuntu my personal choice for my daily notebook
- OpenOffice.org and LibreOffice (A good Open Source equivalent to Microsoft Office, and its free)
Business collaboration and instant access to your documents is critical in todays work environment. Between the 2 keys players in the cloud space, Google’s G Suite and Microsoft’s Office 365, we can assess and identify which service will work for your business. We are skilled to assist with the migration from on-prem to cloud hosted solutions.
Professional hard drive and USB drive data recovery from:-
- power and lightning surge
- virus damaged