Our Services

With over 15 years in the ICT industry, we have completed IT projects on all topics relevant to any organisations.

Overview

it services

We provide a range of IT Consulting and Support Services; as well as Business Consulting Services to meet the needs of the SMME, Non Profit and Trade Union sector.

Our IT SLA’s includes out-sourcing and on-site support.

  • Consulting
  • Support Services
  • Adhoc Service
  • Data Recovery

expert it solutions

IT Consultancy services from Intouch IT Solutions will help you develop your IT strategy to meet your business needs.

Modern fast-growing businesses use IT as a key enabler to effective business performance. That’s where Intouch IT Solutions step in – with advice, guidance and recommendations to help you understand how can technology help you achieve what you want for your business.

Our IT Consulting Services take you through the usual reviews, growth and expansion plans, assessing considerations for change and upgrade of your IT projects, resource planning, skills enhancements and all types of ad-hoc business concerns.

As part of this process or as a stand alone service we can do an Audit on your IT Environment. Yes, we audit your IT Staff or Out-sourced Service Providers to ensure you truly getting what you deserve and paying for.

it out-sourcing

Intouch offers on-site support on workstations, servers and general computer problems. We offer hardware, operating system & cloud services Service Level Support with agreements that enables clients to focus on their business. This includes operating system & office suite support, from server support, spreadsheet customisation, presentation & database design.

sla

Monthly Maintenance Contracts is offered on Operating System Support & Cloud Services with on-site & remote monitoring & management of network environments. We offer comprehensive consultation on all aspects regarding IT Infrastructure and Project Management and provide detailed reports on implementation procedures. Our understanding of technology and focus on customer service make us the ideal choice of IT supplier to organisations of any size.

Real Service

Small businesses have limited resources. So, when your productivity screeches to a halt because of a technology- related issue, you need help – fast! That’s the Intouch difference – fast response – when you need it! Many issues can be resolved through a few minutes of phone support or web-based remote control of your computer. Intouch does it everyday!

Cloud Services

Business collaboration and instant access to your documents is critical in todays work environment. Between the 2 keys players in the cloud space, Google’s G Suite and Microsoft’s Office 365, we can assess and identify which service will work for your business. We are skilled to assist with the migration from on-prem to cloud hosted solutions.

IT Savings

We know you have budgetary concerns. Most companies posture themselves in a reactive model: if nothing is broken, well and good. In cost models, IT is a big black hole. But we do not operate from a reactive stance. We stay ahead of issues before they happen. Which is what you want with managed IT.
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DATA RECOVER

Professional hard drive and USB drive data recovery from:-

  1. crashed
  2. broken
  3. dropped
  4. noisy
  5. corrupt
  6. formatted
  7. deleted
  8. power and lightning surge
  9. damaged
  10. virus damaged
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